COVID-19 AND HOLIDAY SHIPPING TIMES
COVID-19 has impacted our supply chain going into the holiday season and we want to make sure we are completely transparent to you, our loyal customers.
We have had AND will continue to have longer than usual wait times for production and shipping. We are dealing with a different world in COVID with a single supplier that is also our fulfillment partner. They've told us that they expect the bulk of our PRE-ORDERS to ship after Thanksgiving but they are not doing a "promise" date as they operate daily within the new State of Oregon Two-Week Freeze (lasting until December 2) involving non-essential business closures and further social distancing and PPE regulations. We do not have an exact ship date for our pre-order items at this time, but once we know you will be the first to know.
In order to receive your items before Christmas, all orders will need to be placed before 1 PM on December 18th for an expected delivery date before Christmas Eve.
We really appreciate your patience and understanding while we all try to navigate through these challenging times.