Please read below for answers to some of our most common questions about shipping, fulfillment, and product availability. To go to all our FAQs, click here.
Shipping and Availability
FAQs & Support
General Shipping Notes
1. We ship factory direct from our Portland Oregon factory
2. Orders are processed M-F and shipping cut off for each day is at 1 pm PT.
3. Free shipping on orders to the continental USA over $99
4. US orders ship Fedex Ground which generally takes three to five business days depending on location.
5. International orders ship USPS.
6. Contact us at customerservice@
dmoscollective.com if you have any questions or special needs regarding shipping
Product Availability and Customization
1. DMOS stocks most colors and models; models out of stock can be expected to ship in 4-6 weeks.
2. Contact us if you want something custom at firstname.lastname@example.org and we can get you a quote and lead time. We are a factory and we are capable of producing product to meet the highest standards including use of Type II and Type III Anodization, Cerakote, and powder coat that can be paint matched to any color.
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