Our Guarantee

We guarantee you'll love our DMOS tools! But if for any reason you are not 100% stoked with any of our tools after your first use, you can send them back within 30 days and we’ll refund you the cost of the product! The original shipping costs are non-refundable. Just email dmos@dmoscollective.com.

OUR WARRANTY

We have a 30 day money-back guarantee and we will repair, replace, or refund any tool that is not standing up to the job as you think it should. We used to say forever but accountants force you to put a time limit on it (returns is a balance sheet item, apparently) so we follow Yeti and say 5 years against defects in material and workmanship. This warranty applies to only the original owner and is void if the product is damaged as a result of abnormal use (so if you construct a Myth Busters stress test we haven't thought of, we may want to film what you created but we can't warranty it). Normal wear and tear is not warranted.

HOW TO REQUEST A RETURN

Submit a warranty claim by emailing dmoswarranty@dmoscollective.com or calling the DMOS office at 307-203-2975.

PRODUCT RETURNS

Any DMOS tool can be returned within 30 days of purchase and we will replace, repair, or refund any defects in material and workmanship, for 5 years, at no cost.

RETURN SHIPPING

Please send any returns to: DMOS Collective
597 Cache Creek Dr
Jackson, WY 83001

REFUNDS

We are happy to refund any purchase you wish to return, within the first 30 days. Please provide us with proof of purchase if possible, or at least the date of the transaction so we can track down your order.